Apple Authorised iPhone Repairs
We are authorised - meaning our techs have passed strict Apple training and are within Apple's highest of quality arrangements. What this means for you is that you can be assured that you will have the best quality repair for your iPhone.
Quality Components - we don't sell, stock or use non-genuine aftermarket electronics with your device. You get quality GENUINE Apple components in your repair.
In warranty? You bet. We perform in warranty iPhone Repairs. Not some kiosk that opened up today and buttons on your phone not working tomorrow. It's the real deal and it's in Geelong. This means that you get to keep your remaining warranty on your iPhone into the future, without the drive into the city.
Same Day Repair - we aim to have your device back to you as soon as possible. This means that your device will be repaired with Apple genuine parts and back in your hands within the day.** Please read below for further details.
We care. We have served thousands of happy customers and business clients over the past decade and a half and iPhone servicing is no exception. We aim to get the best quality repair, with the best turnaround and to see a smile on your face is why we come to work.
So what can we do for you?
Broken Screen?**
Wifi not working?
Bluetooth not working?
YES! iPhone replacement or repair, for both in warranty and out of warranty* devices!
Vibrating motor not working?
Home button not working?
Can’t hear through my head piece?
YES! We will swap out certain parts on your iPhone* and have it back to you in the nick of time.
Battery not lasting as long as it used to?
iPhone not turning on?
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YES! Genuine batteries for your iPhone, for both in warranty and out of warranty* iPhone’s
I am not sure why it’s not working,
I just need it working!
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ABSOLUTELY YES. Feel free to drop by for a no obligation quote on how you can get your iPhone back in to tip top shape
Service Pricing:
iPhone Model
|
Display Replacement Cost |
Repair Turn Around Time |
| iPhone 5 / 5S / 5C / S |
$239.00 | Typically 5-7 Business Days |
| iPhone 6 |
$239.00 | Typically 5-7 Business Days |
| iPhone 6 Plus |
$269.00 | Typically 1-3 Business Days |
| iPhone 6s |
$289.00 | Typically 1-3 Business Days |
| iPhone 6s Plus |
$299.00 | Typically 1-3 Business Days |
| iPhone 7 |
$289.00 | Typically 1-3 Business Days |
| iPhone 7 Plus |
$309.00 | Typically 1-3 Business Days |
| iPhone 8 |
$289.00 | Typically 1-3 Business Days |
| iPhone 8 Plus |
$309.00 | Typically 1-3 Business Days |
| iPhone X |
$469.00 | Typically 1-3 Business Days |
| iPhone Xs |
$469.00 | Typically 1-3 Business Days |
| iPhone Xr |
$469.00 | Typically 1-3 Business Days |
| iPhone Xs Max |
$579.00 | Typically 1-3 Business Days |
iPhone repairs such as battery replacements and cameras are typically performed in store. For these types of repairs we aim for same day service provided you are able to get your device to us before 10:30am*.
Other major repairs such as devices that don’t power on at all, may have to be sent in to the Apple Repair Centre. These devices are typically back within 5-7 business days.*
Warranty repairs are covered without cost. Please note that not all issues (such as issues with software or accidental damage) are covered within Apple’s warranty, and in these cases fees may apply.
For information on what is covered under Apple’s warranty, please see their warranty information.
For devices outside of their Apple warranty, we charge a $39.00 diagnostic fee to assess your device and provide a quote on any service or repair required. This fee can be credited towards any repair gone ahead with for your device.
If you have any questions regarding any of the above, please feel free to get in contact with our friendly staff.
*Please note: This is subject to parts availability and demand. We will always to our best to provide you with an accurate ETA, but sometimes things do not go as planned (such as a late delivery of stock). We will do our best to keep you updated if this does arise.
*Depending on the nature of your issue, there may be a fee associated with your issue. Some repairs need to be sent to Apple's Screening location. If you get in touch with us, we will be happy to discuss this with you. **Display replacements/repairs usually take between 3-5 business days, this is not a same day service.
To create an appointment via Apple, please click here
Please be aware that an appointment does not guarantee same-day display replacement, as stock is subject to change.
All devices first require inspection by technician in order to provide an accurate quote with turn around time.
What do I need to do before bringing my device in?
Software Troubleshooting
Sometimes it can be a simple solution that does not require a visit that can get your device back up and working again. Performing some of the steps below prior to bringing it to us is recommended.
Try turning it off and on again
It may seem simple, but restarting your device by fully powering it off and then back on does resolve a lot of minor issues. Trying this before bringing the device in often saves a lot of red faces, so is of course recommended.
Restore
Plenty of issues can be caused by software. From poor battery life, poor performance, misbehaving apps, and more. Performing a software reset will bring your device back to factory settings with fresh software. This way if there are any issues with the software on your phone, it will be erased and start again.
Click Here for information on how to perform software restores for iOS devices.
PLEASE BE AWARE: Performing a software restore WILL erase any and all data on your device. You MUST backup any important data prior to performing ANY of the below. iSpeak IT is not liable for data loss. iSpeak IT is not liable if information is incorrect, out of date, etc. iSpeak IT is not responsible for users actions. If you are ever unsure of how to perform any of the above, a service technician can perform this for you - fees may apply.
Find My iPhone
Any device having service work performed will need the security feature Find My iPhone to be disabled prior to bringing your device in for service. Having this security feature enabled will delay your repair, or worse, we may have to wait until you have disabled it prior to booking your device in with us.
Click Here for information on how to disabled Find My iPhone.
AppleCare Product Servicing & Repairs
We are able to perform any AppleCare Protection Plus claim in store.
Insurance Quotes
Being an Authorised Service Provider also means that we are qualified to perform insurance quotes if the time comes.
Just pop into our store or contact us for further information.
Please Note: Insurance Quotes do incur a fee.
Contact Us
For further information, feel free to get in touch with us!
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03 9742-3912
support@ispeakit.com.au
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